Hello!
We recently purchased the Windows 10 Upgrade offered by Microsoft. I asked Microsoft if there is a need for me to "prove" that I am using this purchase as an upgrade (by submitting the old Windows 7 key, for example). The support representative directed me back to TechSoup. I haven't figured out how to search within forums yet, so please forgive me if this has been asked and answered before. Thank you for your time!
Nathan
Hello,
I'm trying to determine which of the two listed below to purchase, but cannot find any difference or any additional information (and Microsoft keeps transferring me from sales to tech support).
Windows Server Standard (LVS-47862) or Windows Server Standard (LVS-50482)
Thanks for any information you can provide!!
Justin
We already have an active VLSC account and it says our donation is fulfilled. We never received the License or Authorization number to add the Open License. What are we missing?
Thank you
Greetings to the well of knowledge...
I need to upgrade several virtual machines to Server 2016. I have a couple of questions:
1. Windows Server has an admin fee of $8.00. I seem to recall that Windows Server is now licensed by the number of cores in the physical server. Do I then need to buy one unit for each core?
2. I see that there is a product, "Windows Server Standard (discounted)", which has an admin fee of $71.00. What is the difference between this and the "non-discounted" item noted above. I'm a little confused.
Thanks for your help on this,
Ken
We are running Server 2016 using Ncomputing L300s(thin clients) to create user sessions. We will have 100 users with 100 L300's - Should we buy device or user cals?
Thanks, Scott
I have obtained a windows 10 upgrade through TS (7/5/2019) but when I went to the download and Key Tab at VSLC it did not show up on the list. I have obtained other downloads of Office in the past, and they all show up, but not the ugrade. even though all documentation I received from TS says it should be there. any thoughts?
Has anyone changed the name of their non-profit through Techsoup before? It's not clear from any of their help documents how this may be done. I need to update it through techsoup to use their validation token for G Suite. Thanks!
We are a small nonprofit affiliate of the Mellon ACLS staffed by volunteers who work full time in education. We purchased a license for the MOS for Mac for installation on our single organisational computer. After more than 20 hours online and numerous emails and phone calls to both Tech Soup and Microsoft, we still don't have it and the response from both companies has basically been "LOL" 'hurrrdurrr" and since I'm an IT officer who also happens to be a woman naturally there has been an unpleasant Gamergate 'You probably just don't know what you're doing" undertone to the Level 1 techs I have reached online.
Obviously this has cost us in excess of the the $29 for the license. I am strongly advise others with limited time and resources to just avoid this transaction and see if there's someone with an academic copy of the Microsoft products you require who will let theirs be used for nonprofit work.
This has just been an unbelievable experience. I very much support workers who have to deal with demanding people calling in to help desks who don't know what they're doing, but I do, and I have been beyond polite and patient.
It's bad enough that Tech Soup doesn't really offer anything for Mac users – which is most people in the humanities charities it purports to support – but to just blatantly scam people on Microsoft's behalf is beyond the pale.
Does anyone know if Adobe Acrobat Pro TLP volume licensing can be used to deploy the software (purchase a single copy) and then use Adobe Acrobat Pro 2017 through TechSoup (ESD) for licensing?
For example, we want to install on 5 computers. We purchase 5 copies of Acrobat Pro through TechSoup and 1 copy of Acrobat Pro through TLP. We use the TLP deployment which is much easier and are legally compliant since we have 5 copies of Acrobat Pro purchased as well. Thoughts?
I am trying to download my Office Standard 2019 purchase, and have followed all of the instructions. I am using Windows 10. When I pull up the command prompt window (Windows PowerShell) and put in what the techsoup instructions tell me to do, I get this message:
The Setup command may only be used inside a Describe block.
At C:\Program Files\WindowsPowerShell\Modules\Pester\3.4.0\Functions\Describe.ps1:125 char:9
+ throw "The $CommandName command may only be used inside a Des ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : OperationStopped: (The Setup comma...Describe block.:String) [], RuntimeException
+ FullyQualifiedErrorId : The Setup command may only be used inside a Describe block.
Any and all help would be greatly appreciated.
Hi there, I was able to access Adobe Photo Elements with the help of TechSoup, but recently had to switch to a new laptop. I'm a bit of a luddite...am I able to re-download the Adobe access I had here, or do I need to acquire again? Would appreciate any instructions.
Thanks!
John
Quick question - apologies if this has already been answered. If I need to purchase 2 Adobe CC licenses, do I check out of the TS store with quantity of 1 or 2?
Thanks!
Hoping someone on staff at Techsoup can help me understand this. But over the years I've noticed some things Techsoup offers are basically just market price. This came up most recently because of the email about the availability of Meraki devices. I got excited, followed the link only to see pricing close normal web pricing I see from my normal firewall vendors.
For comparison check Techsoup's pricing against https://www.corporatearmor.com/cisco-meraki-mx64/. MX64 w/ 1yrEnterprise licence $492 Techsoup vs $514. Etc. Same for renewal licenses: Techsoup 1y Enterprise $165 vs $172. So it's not just a matter of it being difficult to get hardware donations.
My question is does Techsoup bother offering products that are basically market price? Specifically, in the case of firewalls, it would be a worse deal for me to go through Techsoup at this pricing because good firewall vendors have knowledgeable Network Engineers that can help with configuration or picking the right product for your needs.
I find it very unhelpful to receive what amounts to just advertisement emails about products that are at market rates. There should be a significantly below market discount rate required to qualify to be carried and promoted by Techsoup. Something roughly 10% below price is barely on sale, let alone "Donated." Hardware is difficult, but for software like the Meraki license renewals, I think something like a minimum of 50% below market rate would be a good starting point to require from brands.
Beyond that what I'd love to see, instead of these market rate advertising campaigns Tech is running on behalf of a Vendor like Cisco Meraki, would be Techsoup staff actively searching for and recruiting vendors that are willing to actually donate their products to fill whatever gaps exist in Techsoup's offerings. The goal being that Techsoup would have a deeply discounted or donated offering for every core Tech need a nonprofit might have. That seems like a way we could collectively leverage and expand Techsoup's reach. If Techsoup had deeply discounted/donated products covering all the core areas, then it would the first stop nonprofits would make whenever they needed technology. If Techsoup were the first stop for all nonprofits, that kind of exposure would put a lot of pressure on other brands to also donate products when one of their competitors was already donating. Even if they only donated their entry level offering or 25 licenses etc., that would still benefit small nonprofits. Maybe it's much more difficult to get brands to donate their products through Techsoup, than I'm imagining. But from an outsider's perspective, it feels like a collective opportunity is being lost over the years and that Techoup is losing its relevance as automation is making it easier for companies to directly handle their donation programs.
My organization is a 501c3 Dog Rescue and sanctuary.. I am trying to register my organization but can't figure out what category it fits in. Can anyone assist me with this?
Hi everyone. I recently started working at a nonprofit retirement community. We have Independent living, assisted, and skilled nursing. I have us registered and approved with TechSoup, but we were denied eligibility from Microsoft because they consider us to be healthcare. Our Office 365 accounts were set up before I came here, and we are currently paying MS's published price of $8/user/month for O365 E1. Any ideas on how I can get that cost lower, or has anyone else had a similar situation with MS denial, and know a way to get approved?
I just purchased the Adobe Pro 2017 for Mac. I carefully read the system requirements and met ALL the criteria. After spending several hours online with Adobe support personnel, and finally being sent up to the Level 3 support staff, I find out that Pro 2017 isn't supported by Mojave 10.14 and will not be supported by the upcoming Catalina OS. There is NOTHING on Adobe's website or support forums to indicate that. That's $55 wasted. DON'T WASTE YOUR MONEY on this if you have a Mac.
This info might be available already, so sorry if it is redundant, but i could not find a way to search a specific forum, or even all forums, just the entire site.
I was looking at the email you just sent out about HP for nonprofits. Where can I see the price list of available products to see if this is something that would be of value for us. I saw that the admin fee for this, and others such as Dell, is zero with Boost, but again, how can I see what Dell or Dharma etc. products are available and what the discounted prices are to see if Boost is even something we would do?
An example of why I might question the value of this is even the HP OfficeJet Pro 9025 printer that is cited in the email as available at a substantial discount from the retail price of $329.99, is right now only $249.89 at Amazon, which is already substantially less. Is the HP discounted price through Techsoup even less than that?
I need to add an additional user license to our 3 User Quickbooks Desktop Premier. Can I just purchase the 1 user license from Techsoup and add it to our existing installation?
Thanks
Dale Thompson
If I pay $150 for QB advanced, what happens when the subscription comes up for renewal? Will I have to pay $75 per month after the first year?